{"id":3129,"date":"2026-09-29T01:44:26","date_gmt":"2026-09-28T23:44:26","guid":{"rendered":"https:\/\/www.sani-spa.fr\/collection\/?page_id=3129"},"modified":"2026-09-29T01:44:26","modified_gmt":"2026-09-28T23:44:26","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/www.sani-spa.fr\/collection\/remboursements_retours\/","title":{"rendered":"R\u00e9tractation et retours"},"content":{"rendered":"<style>.ss-shop-content{font:17px\/1.7 Arial,Helvetica,sans-serif;color:#14324b;max-width:1050px;margin:auto;overflow-wrap:anywhere}.ss-shop-content *{box-sizing:border-box}.ss-shop-content h2{font:700 clamp(24px,3vw,32px)\/1.25 Arial;color:#14324b;margin:38px 0 16px}.ss-shop-content h3{font:700 22px\/1.35 Arial;color:#14324b;margin:24px 0 12px}.ss-shop-content p{margin:0 0 18px}.ss-shop-content a{color:#006e79;text-decoration:underline}.ss-shop-content a:focus-visible{outline:3px solid #007f85;outline-offset:4px}.ss-shop-content .ss-note{padding:22px;border-radius:12px;background:#edf5f6;margin:22px 0}.ss-shop-content .ss-btn{display:inline-block;min-height:48px;padding:13px 20px;background:#007f85;border-radius:9px;color:#fff;text-decoration:none;font-weight:700;margin:8px 10px 8px 0}@media(max-width:600px){.ss-shop-content{font-size:16px}.ss-shop-content .ss-btn{display:block;text-align:center;margin-right:0}}<\/style>\n<div class=\"ss-shop-content\">\n<p>Vous pouvez notifier ici votre d\u00e9cision de vous r\u00e9tracter d\u2019une commande conclue \u00e0 distance, dans les conditions pr\u00e9vues par la loi et les <a href=\"https:\/\/www.sani-spa.fr\/collection\/cgv\/#retractation\">conditions g\u00e9n\u00e9rales de vente<\/a>. Aucun compte client ni motif n\u2019est n\u00e9cessaire pour utiliser ce formulaire.<\/p>\n<div class=\"ss-note\">\n<p><strong>Retours :<\/strong> SANI SPA, 2 C rue de la Mine, 68500 Berrwiller, France. Le renvoi du bien doit en principe intervenir dans les 14 jours suivant votre notification. Consultez les CGV pour les conditions, frais et exceptions applicables.<\/p>\n<\/div>\n<h2>Renoncer au contrat ici<\/h2>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5022-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"5022\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/collection\/wp-json\/wp\/v2\/pages\/3129#wpcf7-f5022-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"5022\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5022-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label>Nom et pr\u00e9nom *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/label>\n<\/p>\n<p><label>E-mail pour recevoir l\u2019accus\u00e9 de r\u00e9ception *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/label>\n<\/p>\n<p><label>Num\u00e9ro de commande ou informations permettant d\u2019identifier le contrat *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-reference\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-reference\" \/><\/span><\/label>\n<\/p>\n<p><label>Articles concern\u00e9s ou pr\u00e9cisions (facultatif)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-items\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"order-items\"><\/textarea><\/span><\/label>\n<\/p>\n<p>V\u00e9rifiez les informations ci-dessus. En confirmant, vous notifiez \u00e0 SANISPA votre d\u00e9cision de vous r\u00e9tracter du contrat identifi\u00e9. Cette d\u00e9marche ne n\u00e9cessite pas de justification.\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Confirmer ma r\u00e9tractation\" \/>\n<\/p>\n<p>Vos informations servent au traitement de votre r\u00e9tractation. <a href=\"https:\/\/www.sani-spa.fr\/collection\/mentions-legales\/#donnees-personnelles\">Protection des donn\u00e9es<\/a>. Ce formulaire utilise Akismet contre les envois ind\u00e9sirables : <a href=\"https:\/\/akismet.com\/privacy\/\" rel=\"nofollow noopener\" target=\"_blank\">informations du service<\/a>.\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"125\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<h2>Autres moyens de notifier votre d\u00e9cision<\/h2>\n<p>Vous pouvez \u00e9galement \u00e9crire \u00e0 <a href=\"mailto:sarl.sanispa@gmail.com\">sarl.sanispa@gmail.com<\/a> ou envoyer un courrier \u00e0 l\u2019adresse ci-dessus, en identifiant votre contrat et votre volont\u00e9 de vous r\u00e9tracter. En cas d\u2019erreur du formulaire, utilisez l\u2019un de ces moyens sans attendre.<\/p>\n<p>Pour une panne ou un d\u00e9faut du produit, contactez notre <a href=\"https:\/\/www.sani-spa.fr\/collection\/contact\/\">service apr\u00e8s-vente<\/a> : une demande au titre d\u2019une garantie l\u00e9gale est distincte d\u2019une r\u00e9tractation.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vous pouvez notifier ici votre d\u00e9cision de vous r\u00e9tracter d\u2019une commande conclue \u00e0 distance, dans les conditions pr\u00e9vues par la loi et les conditions g\u00e9n\u00e9rales de vente. Aucun compte client ni motif n\u2019est n\u00e9cessaire pour utiliser ce formulaire. Retours : SANI SPA, 2 C rue de la Mine, 68500 Berrwiller, France. Le renvoi du bien [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-3129","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9tractation et retours | SANISPA Collection<\/title>\n<meta name=\"description\" content=\"Notifiez votre r\u00e9tractation \u00e0 SANISPA et consultez les modalit\u00e9s de retour. 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